Bright Renewables is seeking a Technical Support Representative to join our team!

At Bright Renewables, you will join a dynamic team where your contributions will not only propel your career but also help in steering the world toward a more sustainable future. If you're ready to make a difference and bring your expertise to our team, we want to hear from you!

Key Details:

• Pay: $79,438.00 - $107,474.00/year
• Location: Vancouver, WA
• Schedule: Full-time; M-F; on-call rotation (to take service calls)
• Travel: Occasional travel 
• Benefits: Employer-paid Health Insurance; 401k Program with 4% Match; Paid Vacation & Sick Leave; Flexible Spending Accounts; Short-term and Long-term Disability Insurance; Life and AD&D Insurance; Employee Assistance Program 

Why Work Here:

• Join a company where sustainability is not just a goal but a fundamental guiding principle embedded in our mission and operations.
• Play a role in closing the loop on waste, minimizing emissions, and transforming waste products into valuable resources, which is good for business and the planet.
• Enjoy ample personal and professional development opportunities in a dynamic and expanding global market.
• Work with experienced professionals dedicated to making a difference in sustainable energy.

Who We Are: 

At Bright Renewables, our commitment to sustainability is at the core of everything we do. We are the industry leader in renewable gas technology. Bright’s offering includes Biogas Upgrading systems, CO2 Liquefaction systems, Carbon Capture technology, and Bio-LNG technology. With a relentless focus on innovation, we create tailored solutions that meet the unique needs of our clients and address pressing environmental challenges.

Want to learn more? Check out our website: https://www.bright-renewables.com/about-us/

Who You Are:  You are highly adaptable and have exceptional problem-solving abilities. Building solid relationships with clients, vendors, and teammates comes naturally. Your excellent communication skills foster effective collaboration and clear understanding in onsite and remote settings.

Additional qualifications include:

• Bachelor of Science in an applicable engineering discipline; direct experience in a similar role will be considered in lieu of a degree.
• 2+ years of related experience in electromechanical/maintenance fields
• Ability to organize and set priorities.
• Experience with ERP systems, SCADA/HMI & PLC systems, MS Office, especially Excel. 
• Mechanical aptitude; experience with electrical and instrumentation systems
• Excellent technical and professional writing ability.

What You’ll Do: As the Technical Support Representative, you will ensure our advanced installations work well and provide excellent service. This role will communicate with customers remotely, explaining how the installations function and giving them detailed reports on their performance. You will guide customers on using the installations correctly and handle any needed maintenance, prioritizing customer satisfaction to deliver top-notch services and solutions.

Responsibilities include, but are not limited to:

• Responsible for supporting the performance, operation, and service of installations.
• Provide corrective and preventative maintenance reports to customers regarding the installation and its performance.
• Actively assist customers in the commissioning of installations, offering operational instructions, processes, and maintenance procedures.
• Collaborate with field engineers to deliver proactive advice to customers or internal members of the organization.
• Demonstrate proactivity, keen observation, and proficiency in independent and team-oriented work.
• Report findings and recommendations to the appropriate parties.
• Offer suggestions to optimize equipment and its performance.
• Assist and manage service procurement functions.

Bright Renewables offers 24/7 service response to our clients. As a member of the team, this role may involve on-call availability and work outside of normal business hours based on client and project needs.

Apply Now: At Bright Renewables, sustainability isn’t just a goal; it’s our way of life. We invite you to join us in our mission to create a brighter, cleaner, and more sustainable future for all. Let’s work together to explore the possibilities of Bio-Energy Systems and discover the untapped potential of renewable resources. Together, we can drive change, reduce environmental impact, and leave a lasting legacy for generations to come.

Bright is an Equal Opportunity Employer; we celebrate diversity in the workplace and strive to maintain an inclusive work environment for all employees.